Webinars

How do I register?

Book your place by clicking on the green 'Register' button and completing your details.

What if I have missed the chance to register for this course?

The number of slots are shown, but we sometimes set up a reserve list is set up as courses are often oversubscribed. If you have missed out please add your details to be placed on the reserve list.

Can I transfer my registration to another person?

Yes, please email booking@bdeg.co.uk

How do I know I have registered and will I get an invoice?

You will be sent confirmation upon booking and an invoice will be supplied. Any problems, please email booking@bdeg.co.uk

Can I cancel my booking?

Delegates may cancel their registration in accordance with the following conditions:

Any cancellation request must  be submitted online to booking@bdeg.co.uk

You can cancel up to 30 days before the day of the event to receive a refund of 80% of the event fees (the remaining 20% of those fees being retained as a processing fee).

Less than 30 days and up to 15 days before the day of the event to receive a refund of 50% of the event fees (the remaining 50% of those fees being retained by way of a processing and cancellation fee).

Organisers regret that cancellations cannot be accepted less than 15 days before the first day of the event. No refunds for cancellations less than 15 days before the first day of the event.

How do I cancel my registration and request a refund, if eligible?

To cancel please contact booking@bdeg.co.uk

What is happening and when?

Information will be sent as soon as details are confirmed.

This is an online webinar. You will be sent a link one week before the event.

Do you offer group rates?

Currently we do not offer group rates.

Can I pay on-site?

No, all payments need to be made in advance to secure your place.

My payment has been declined, what should I do?

Please make sure your name and the billing details are all filled in in English. Avoid using non-English letters and try again. You may also need to check with your bank to confirm there is no payment limit on your card or/and no international payment security block. If you are still having trouble with your payment, email booking@bdeg.co.uk

What is the official language of the course?

The official language of the conference is English.